Customer Service and Support Specialist - Bilingual Spanish Community, Social Services & Nonprofit - Marblehead, MA at Geebo

Customer Service and Support Specialist - Bilingual Spanish

Marblehead, MA Marblehead, MA Full-time Full-time $50,000 - $75,000 a year $50,000 - $75,000 a year BILINGUAL JOB OPPORTUNITY:
At Commonwealth Payroll & HR, our foundation is built on the delivery of exceptional customer service.
Our reputation for excellence is unrivaled, and our commitment to creating lasting relationships with our clients is unwavering.
We are eager to expand our dedicated team with individuals passionate about bridging the communication gap between our small and middle market English-speaking and Spanish-speaking business clients.
POSITION OVERVIEW Your role as a Customer Service and Support Specialist will be at the epicenter of our mission.
Whether you're working in a remote hybrid situation or in our vibrant office (largely determined by how much learning is ahead of you), your dedication will ensure seamless communication and support for our diverse range of business customers in the Latino community.
Your ability to transition flawlessly in writing and orally between English and Spanish will make you a valued member our Customer Service Team and a favorite of our clients hoping to communicate more easily in their native language.
A DAY IN THE LIFE Each day brings a new opportunity to make a tangible difference and leave our office with a distinct feeling of accomplishment:
Dive into data entry, focusing primarily on time and hours, ensuring accuracy at every turn.
Engage directly with our valued (and loved!) clients, assisting them in the upkeep of employee and payroll data within the payroll system.
Gracefully handle inbound calls, using your linguistic skills to understand and address diverse client needs, ensuring they always feel valued and heard.
Adhere diligently to our tried-and-true company SOPs, maintaining the high standards Commonwealth Payroll & HR is known for.
Relish in a variety of tasks that keep your role dynamic and essential to our operations.
You can't go to school to learn our industry, but you can learn it from us and we're willing to teach you if you have the right skills! WHAT WE OFFER Competitive Compensation:
An attractive pay range between $50,000 - $75,000 annually.
Robust Benefits Package:
Our benefits package is comprehensive, designed to cater to not just your professional growth but also your personal well-being.
Our service-centric environment is the perfect platform for individuals ready to elevate their careers and be part of a conversation that spans cultures and geographies.
If you're eager to contribute to a company that values exceptional service above all else, we'd be thrilled to welcome you aboard.
Apply today and embark on a rewarding journey with Commonwealth Payroll & HR.
Shape the future of payroll and HR services with your unique expertise.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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